Returns & Exchanges

At Cook With Willow, we want you to be completely satisfied with your kitchen essentials. If your purchase doesn't meet your expectations, we offer a hassle-free return process within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the kitchen items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the unused items in their original packaging, ensuring all protective inserts are included to prevent damage during transit.

• 3.
  Ship the Items

  Affix the prepaid shipping label provided by our portal to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned cookware, we will issue a full refund to your original payment method within 5 to 7 business days.